MEASUREMENT OF PERFORMANCE EFFICIENCY IN PRIVATE UNIVERSITIES PROGRAM USING DATA ENVELOPMENT ANALYSIS (DEA) APPROACH

This study explores the design of efficient performance measurement courses in universities. Performance measurement is generally a basis for decision-making so it should reflect the information such as efficiency, effectiveness and productivity. In this study the input and output variables are set, grouped by perspectives from stakeholder of private universities of each Study Program, especially university management and lecturers. By using the Data Envelopment Analysis (DEA), the relative efficiency of the study program can be known. The research subject is selected by study program at some Private Universities in Kopertis III. Where the study program subject is selected by study program from private universities which represents the active engagement level in TriDarma activity over the last 3 years. At this early stage is the determination of the input and output measures the performance study program by doing desk study from the existing concept and equipped with empirical evidence, then followed by conducting focus group discussions, the results of the second stage is then used for questionnaires instrument by using questionnaires instrument and added with developed instruments from Kongar models that measure the efficiency of performance measurement of study program. In the final stage, the research is conducted through a questionnaire survey, whose results are processed by the method of Data Envelopment Analysis (DEA). The results from desk study shows that in study program, work engagement and competence of lecturers is a factor that determine the performance of the study program. And the result is strengthened from the results of focus group discussions, which also reveal that the performance of specified study program from the competence of lecturers and the attachment feeling of the lecturers to their study program. Then the results of this pre-study followed by a survey, the results are processed by the DEA. DEA results indicate that in the Kopertis Region III, study program that is efficient in improving its performance through the competence of lecturers is administrative science courses. While the views from work engagement as an input, the most efficient is the study of medicine and science program administration.

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