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UEU » Journal » Magister Administrasi RS
Posted by [email protected] at 29/07/2021 11:10:44  •  923 Views


PENGARUH KOMUNIKASI SOSIAL MEDIA FIRM CREATED CONTENT DAN USER GENERATED CONTENT, WORD OF MOUTH TERHADAP BRAND IMAGE DAN BRAND ATTITUDE PELANGGAN KLINIK KEHAMILAN SEHAT

Created by :
Baiq Yuliana Andriani Putri ( 20180309096 )
Tantri Yanuar; M. Reza Hilmy



SubjectKOMUNIKASI
SOSIAL MEDIA
KLINIK KEHAMILAN
Alt. Subject COMMUNICATION
SOCIAL MEDIA
PREGNANCY CLINIC
Keywordbrand attitude
brand image
firm created content
user generated content
word of mouth

Description:

Persaingan bisnis yang semakin ketat menyebabkan klinik harus mampu bersaing dalam memasarkan berbagai jenis pelayanan yang dimilikinya. Aplikasi platform sosial media pada smartphone dapat dijadikan sebagai salah satu strategi pemasaran. Word of mouth (WOM) merupakan proses yang tepat untuk dapat mempromosikan klinik agar lebih dikenal secara luas oleh masyarakat. Penelitian ini bertujuan untuk menganalisa strategi marketing yang digunakan oleh Klinik Kehamilan Sehat Cipondoh sehingga dapat meningkatkan sikap positif dari pelanggan guna memenangkan pasar. Metode penelitian kuantitatif dengan jenis penelitian crosssectional study. Sampel pada penelitian ini sebesar 200 orang yang ditarik dengan teknik purposive sampling. Data dikiumpulkan menggunakan kuesioner yang sudaah tervaidasi dan reliabilitas menggunakan KOM, dan metode analisis dalam penelitian ini menggunakan Structure Equation Model (SEM) dengan software Lisrel. Hasil Penelitian menunjukan bahwa Firm Created Content, User Generated Content, Word of Mouth berpengaruh positif terhadap brand Image dan brand attitude.

Date Create:29/07/2021
Type:Text
Format:pdf
Language:Indonesian
Identifier:UEU-Journal-11_1769
Collection ID:11_1769


Source :
Jurnal Ilmiah Permas: Jurnal Ilmiah STIKES Kendal Volume 11 Nomor 3, Juli 2021

Relation Collection:
Fakultas Ilmu-Ilmu Kesehatan

Coverage :
Civitas Akademika Universitas Esa Unggul

Rights :
@2021 Perpustakaan Universitas Esa Unggul


Publication URL :
https://digilib.esaunggul.ac.id/pengaruh-komunikasi-sosial-media-firm-created-content-dan-user-generated-content-word-of-mouth-terhadap-brand-image-dan-brand-attitude-pelanggan-klinik-kehamilan-sehat-20955.html




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  1. PENGARUH KOMUNIKASI SOSIAL MEDIA FIRM CREATED CONTENT DAN USER GENERATED CONTENT, WORD OF MOUTH TERHADAP BRAND IMAGE DAN BRAND ATTITUDE PELANGGAN KLINIK KEHAMILAN SEHAT
    http://journal.stikeskendal.ac.id/index.php/PSKM/article/view/1543

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attitude , brand , brand attitude , brand image , content , created , firm , firm created content , generated , image , mouth , of , user , user generated content , word , word of mouth



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