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UEU » Journal » Kesehatan Masyarakat Posted by [email protected] at 23/09/2021 14:00:59 • 962 Views
IMPROVING KNOWLEDGE AND LEARNING EFFECTIVE COMMUNICATION IN PATIENT RIGHT OR RESPONSIBILITIES AT HOSPITALMeningkatkan Pengetahuan dan Pembelajaran Komunikasi Efektif Hak atau Tanggung Jawab Pasien di Rumah SakitCreated by :
Erlina Puspitaloka Mahadewi ( 0318027205 ) Ade Heryana; Erwin Agustian Panigoro; Fori Yumita
Subject: | KOMUNIKASI PASIEN | Alt. Subject : | COMMUNICATION PATIENT | Keyword: | educator effective verbal and non-verbal communication healthcare education
patient s rights and obligations |
Description:
This present study is for achieve improving the process of education and information provided
to patients, patients families, and meeting the hospital accreditation standards, it is necessary
to increase the ability and skills of hospital staff regarding effective verbal and non-verbal
communication between doctors, nurses, patients, and patients families in RSKJ Soeprapto
Bengkulu Province Indonesia. Effective communication training that has been carried out
before has not covered all staff who have been given education, where the requirements for
health workers according to accreditation must take part in effective communication training
and the rights obligations of family patients (HPK) and be certified. The purpose of this
activity is to provide theoretical and practical knowledge to educators on how to establish
effective communication between doctors, nurses, patients, and patients families at RSKJ
Soeprapto Bengkulu Jakarta. The method of implementing this activities are carried out in 2
(two) stages, the first stage is 80 people in July 2019 and the second stage is 58 people in June
2020, with 4 (four) sessions: 1) Pre-test by giving questionnaires to participants regarding
effective communication, 2) Delivery of effective verbal and non-verbal communication
materials, 3) Effective communication exercises and HPK (Role Plays and Simulations), and 4)
Post-test by giving questionnaires to the audience according to the related training materials.
The results of pre and post test data processing: healthcare management, workers, and
educators of RSKJ Soeprapto Bengkulu understand and are expected to be able to provide
health education and communicate well, precisely, clearly, completely, accurately, and can be
understood by the recipient (communicant) in this case the patient and his family. In the future,
it is expected hospital to reduce errors and improve health service improvements for the
hospital management, patients, families and among hospital staff by knowing and having the
same perception in the application of their rights and obligations in hospitals also the effective
communication.
Date Create | : | 23/09/2021 | Type | : | Text | Format | : | pdf | Language | : | Indonesian | Identifier | : | UEU-Journal-11_1856 | Collection ID | : | 11_1856 |
Source : International Journal of Educational Research & Social Scie Vol. 2 No. 4 (2021): August 2021
Relation Collection: Fakultas Ilmu-Ilmu Kesehatan
Coverage : Civitas Akademika Universitas Esa Unggul
Rights : @2021 Perpustakaan Universitas Esa Unggul
Publication URL : https://digilib.esaunggul.ac.id/improving-knowledge-and-learning-effective-communication-in-patient-right-or-responsibilities-at-hospital-21955.html
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[ Link of Contents]
- IMPROVING KNOWLEDGE AND LEARNING EFFECTIVE COMMUNICATION IN PATIENT RIGHT OR RESPONSIBILITIES AT HOSPITAL
https://www.ijersc.org/index.php/go/article/view/65
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