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UEU » Journal » Magister Manajemen
Posted by [email protected] at 29/02/2024 11:26:21  •  86 Views


PERAN CUSTOMER EXPERIENCE TERHADAP LOYALTY, WORD OF MOUTH DAN RETENTION MELALUI RELATIONSHIP QUALITY

Created by :
Dian Anggraini Puspitasari ( 20210103092 )
Unggul Kustiawan (0310058002)



SubjectPEMASARAN
LOYALITAS
JASA LAYANAN PERBANKAN
Alt. Subject MARKETING
LOYALTY
BANKING SERVICES
KeywordCustomer Experience
Relationship Quality
Loyalty
Word Of Mouth
Retention
Date Create:29/02/2024
Type:Text
Format:pdf
Language:Indonesian
Identifier:UEU-Journal-11_4661
Collection ID:11_4661


Source :
Jurnal Manajemen Dewantara, Volume 8, No 1, Tahun 2024, Hal: 548-559

Relation Collection:
Fakultas Ekonomi dan Bisnis

Coverage :
Civitas Akademika Universitas Esa Unggul

Rights :
@2024 Perpustakaan Universitas Esa Unggul


Publication URL :
https://digilib.esaunggul.ac.id/peran-customer-experience-terhadap-loyalty-word-of-mouth-dan-retention-melalui-relationship-quality-33168.html




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[ Link of Contents]
  1. Jurnal Manajemen Dewantara
    https://jurnal.ustjogja.ac.id/index.php/manajemendewantara/article/view/16367/6278

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Customer , Customer Experience , Experience , Loyalty , Mouth , Of , Quality , Relationship , Relationship Quality , Retention , Word , Word Of Mouth



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