|
UPT. PERPUSTAKAAN
Universitas Esa Unggul
Kampus Emas UEU - Jakarta Barat
|
Phone |
: |
021-5674223, ext 282 |
Fax |
: |
|
E-mail |
: |
[email protected] |
Website |
: |
http://library.esaunggul.ac.id
|
Support (Customer Service) :
|
[email protected] |
|
|
Welcome..guys!
|
Have a problem with your access?
Please, contact our technical support below:
|
LIVE SUPPORT
Astrid Chrisafi
|
! ATTENTION !
To facilitate the activation process, please fill out the member application form correctly and completely
Registration activation of our members will process up to max 24 hours (confirm by email). Please wait patiently
Still Confuse?
Please read our User Guide
|
|
UEU » Proceeding » Sistem Informasi Posted by [email protected] at 31/08/2021 14:12:53 • 569 Views
E-LEARNING SERVICE ISSUES AND CHALLENGES: AN EXPLORATORY STUDYMasalah dan Tantangan Layanan E-Learning: Sebuah Studi EksplorasiCreated by :
Indriani Noor Hapsari ( 0318098601 ) Imam Sutanto; Armando Rilentuah Parhusip; Gerry Firmansyah; Sawali Wahyu; Ainur Rosyid
Subject: | PENDIDIKAN BELAJAR DARING | Alt. Subject : | EDUCATION ELEARNING | Keyword: | e-learning issues challenges IT service higher education |
Alt. Description
The use of e-learning in higher education has been known since the late 90 s albeit its development and adoption
remained a slow process in higher education institutions. The adoption of e-learning is gaining traction as the Covid-19 pandemic
hit the world in 2019 and become a necessity for all educational institutions. Although today the institutions have opted for elearning
as an alternative way to carry out the learning process, many are still not ready and facing difficulties in implementing,
managing, and using it. This research aimed to investigate the issues and challenges of e-learning implementation during the
Covid-19 pandemic at Universitas Esa Unggul. This research was conducted using exploratory research method by conducting
literature study, observation, interview, and survey to examine the lecturers and students experiences and perspectives of the
e-learning system. The questionnaire was adapted from an Information Technology Service Management perspective to gain
data of e-learning satisfaction, availability of e-learning facilities, e-learning ease of use, availability of guidelines, availability of
system supports, and to get feedbacks from the student and the lecturer. Based on the study, we identify the following seven elearning
issues:
1)
e-learning
infrastructure,
2)
e-learning
system
integration,
3)
e-learning
policy,
4)
e-learning
support,
5)
individual
workload,
timeliness, and 7) interactivities. E-learning infrastructure is a dominant challenge for Universitas Esa Unggul that
requires special attention to improve on its support and regulation. This finding gives implications that improving e-learning service
is essential to provide a better learning experience. The e-learning service includes the infrastructure, the system integration, the
policy and regulation, IT support, the lecturer, and the interactivity. This research could contribute to the design of an effective
model of e-learning service by giving more structured guidance on how to do readiness self-assessment and factors to be focused
on.
Date Create | : | 31/08/2021 | Type | : | Text | Format | : | pdf | Language | : | Indonesian | Identifier | : | UEU-Proceeding-5_0788 | Collection ID | : | 5_0788 |
Source : The 1st International Conference on Computer Science and Artificial Intelligence (ICCSAI) 2021
Relation Collection: Fakultas Ilmu Komputer
Coverage : Civitas Akademika Universitas Esa Unggul
Rights : @2021 Perpustakaan Universitas Esa Unggul
Publication URL : https://digilib.esaunggul.ac.id/elearning-service-issues-and-challenges-an-exploratory-study-21547.html
[ Free Download - Free for All ]
- UEU-Proceeding-21547-5_0788.pdf - 1193 KB
[ FullText Content - Please, register first ]
...No Files...
10 Similar Document...
No similar subject found !
10 Related Document...
|
POLLINGBagaimana pendapat Anda tentang repository kami ?
Visitors Today : 1
Total Visitor : 1970104
Hits Today : 14301
Total Hits : 157060131
Visitors Online: 1
Calculated since 16 May 2012
You are connected from 172.17.121.29 using Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; [email protected])
|