UEU Digital Repository | Institutional Repository, Digital Library , Theses, Journal Article, Publication, Research, Heritage, Paper, Multimedia , Literature, Document

UPT. PERPUSTAKAAN Universitas Esa Unggul Kampus Emas UEU - Jakarta Barat
Phone	:	021-5674223, ext 282
Fax	:
E-mail	:	[email protected]
Website	:	http://library.esaunggul.ac.id
Support (Customer Service) :
[email protected]

Welcome..guys!

Have a problem with your access?
Please, contact our technical support below:

LIVE SUPPORT

Astrid Chrisafi

! ATTENTION !

To facilitate the activation process, please fill out the member application form correctly and completely

Registration activation of our members will process up to max 24 hours (confirm by email). Please wait patiently

Still Confuse?
Please read our User Guide

Search Results for keyword 'servqual (service quality)'

Total of Records : 1485 collections

Published by UEU at 12/01/2015 17:32:55 • 4797 Views
IMPLEMENTATION OF SERVQUAL AND TRIZ METHOD TO IMPROVE QUALITY SERVICE (Case Study : PT. JNE -Tiki Jalur Nugraha Ekakurir)
Created by Nofi Erni
Property of Teknik Industri Department
Context Proximity : »»»»»»»»»»»»»130%

Published by UEU at 05/07/2022 07:21:18 • 474 Views
ENHANCING PUBLIC TRANSPORTATION IN TANGERANG, INDONESIA :THE CASE OF THE TRANS BUS INTEGRATION SERVQUAL AND QUALITY FUNCTION DEPLOYMENT
Created by NOFIERNI ; AIRIN DEVANTY
Property of Teknik Industri Department
Context Proximity : »»»»»»»»»»»110%

Published by UEU at 26/08/2022 22:34:54 • 264 Views
THE INFLUENCE OF THE SELF-SERVICE TECHNOLOGY, SERVICE QUALITY, AND ERELATIONSHIP QUALITY ON E-LOYALTY
Created by Yusuf Ardia Putra Masagantha ; Tantri Yanuar Rahmat Syah
Property of Magister Manajemen Department
Context Proximity : »»»»»»»»»»»110%

Published by UEU at 23/10/2017 13:49:30 • 1367 Views
IMPACT OF SERVICE QUALITY AND CUSTOMER SATISFACTION ON CUSTOMER LOYALTY: A CASE STUDY IN A PRIVATE HOSPITAL IN INDONESIA
Created by Jamaluddin ; Endang Ruswanti
Property of Magister Manajemen Department
Context Proximity : »»»»»»»»»»»110%

Published by UEU at 19/12/2013 11:10:45 • 3342 Views
Pengaruh service quality dan Customer satisvactions terhadap customer loyality
Created by Dr.Endang Ruswanti,SE.MM
Property of Manajemen Department
Context Proximity : »»»»»»»»»»100%

Published by UEU at 18/04/2018 15:22:43 • 677 Views
EVALUASI DAN PENENTUAN PRIORITAS PERBAIKAN PELAYANAN PROGRAM STUDI DENGAN MENGGUNAKAN METODE SERVICE QUALITY DAN IMPORTANCE PERFORMANCE ANALYSIS (STUDI KASUS PROGRAM STUDI TEKNIK INDUSTRI UNIVERSITAS ESA UNGGUL)
Created by NURUL CHAIRAH
Property of Teknik Industri Department
Context Proximity : »»»»»»»»»»100%

Published by UEU at 15/11/2024 09:37:29 • 179 Views
TINJAUAN PUSTAKA DAMPAK KEANDALAN E-SERVQUAL TERHADAP KEPUASAN PELANGGAN DALAM E-COMMERCE
Created by Indra Wulan ; Safuan, Erwin
Property of Manajemen Department
Context Proximity : »»»»»»»»»»100%

Published by UEU at 23/10/2017 13:56:54 • 1559 Views
Impact of Service Quality and Customer Satisfaction on Customer Loyalty: A Case Study in a Private Hospital in Indonesia
Created by Endang Ruswanti
Property of Magister Manajemen Department
Context Proximity : »»»»»»»»»»100%

Published by UEU at 11/12/2020 16:25:20 • 452 Views
ANALISIS KEPUASAN PASIEN FARMASI RAWAT JALAN MENGGUNAKAN METODE SERVQUAL (STUDI KASUS DI RUMAH SAKIT SWASTA X JAKARTA)
Created by Yuliati ; Eliza Magdalena ; Daniar pratiwi
Property of Keperawatan Department
Context Proximity : »»»»»»»»»90%