 |
UPT. PERPUSTAKAAN
Universitas Esa Unggul
Kampus Emas UEU - Jakarta Barat
|
|
Phone |
: |
021-5674223, ext 282 |
|
Fax |
: |
|
|
E-mail |
: |
[email protected] |
|
Website |
: |
http://library.esaunggul.ac.id
|
Support (Customer Service) :
|
|
[email protected] |
|
|
Welcome..guys!
|
Have a problem with your access?
Please, contact our technical support below:
|
LIVE SUPPORT
 Astrid Chrisafi
|
! ATTENTION !
To facilitate the activation process, please fill out the member application form correctly and completely
Registration activation of our members will process up to max 24 hours (confirm by email). Please wait patiently
Still Confuse?
Please read our User Guide
|
|
UEU » Undergraduate Theses » Manajemen
Posted by [email protected] at 19/04/2018 12:01:20 • 334 Views
ANALISIS PENGARUH KUALITAS PELAYANAN DAN HARGA TERHADAP KEPUASAN KONSUMEN
(STUDI KASUS: WAROENG SPESIAL SAMBAL PASAR LAMA TANGERANG)Created by :
DEWI SRI ANJANI ( 201311334 )
| Subject: | PELAYANAN
HARGA
KONSUMEN | | Alt. Subject : | SERVICES
PRICE
CUSTOMERS | | Keyword: | kualitas pelayanan
harga
kepuasan konsumen |
Description:
Penelitian ini bertujuan untuk mengetahui pengaruh Kualitas Pelayanan dan Harga terhadap Kepuasan Konsumen Waroeng Spesial Sambal Pasar Lama Tangerang. Kualitas Pelayanan dan Harga menjadi Variabel Independen, sedangkan Kepuasan Konsumen menjadi variabel dependen.
Metode analisis dalam penelitian ini menggunakan Analisis Regresi Linier Berganda. Alat ukur yang digunakan adalah Uji Validitas, Uji Reliabilitas dan Regresi Linier Berganda. Jumlah sampel dalam penelitian ini sebanyak 100 responden yang merupakan konsumen yang pernah membeli dan makan ditempat di Waroeng Spesial Sambal Pasar Lama Tangerang.
Hasil ini menunjukkan bahwa Kualitas Pelayanan dan Harga secara parsial berpengaruh signifikan terhadap Kepuasan Konsumen dengan masing-masing nilai sig sebesar 0,000 dan 0,043, Sedangkan secara simultan Kualitas Pelayanan dan Harga berpengaruh signifikan terhadap Kepuasan Konsumen dengan nilai sig sebesar 0,000. Dan Kualitas Pelayanan yang paling dominan mempengaruhi Kepuasan Konsumen Waroeng Spesial Sambal dengan nilai Koefisien regresi sebesar 0,484.
| Date Create | : | 19/04/2018 | | Type | : | Text | | Format | : | PDF | | Language | : | Indonesian | | Identifier | : | UEU-Undergraduate-201311334 | | Collection ID | : | 201311334 |
Source :
Undergraduate Theses of Management
Relation Collection:
Fakultas Ekonomi dan Bisnis
Coverage :
Civitas Akademika Universitas Esa Unggul
Rights :
@perpustakaan Universitas Esa Unggul 2018
Publication URL :
https://digilib.esaunggul.ac.id/analisis-pengaruh-kualitas-pelayanan-dan-harga-terhadap-kepuasan-konsumenstudi-kasus-waroeng-spesial-sambal-pasar-lama-tangerang-10258.html
[ Free Download - Free for All ]
 UEU-Undergraduate-10258-COVER.Image.Marked.pdf - 141 KB- UEU-Undergraduate-10258-LEMBAR PENGESAHAN.Image.Marked.pdf - 380 KB
- UEU-Undergraduate-10258-LEMBAR PERSETUJUAN.Image.Marked.pdf - 317 KB
- UEU-Undergraduate-10258-ABSTRAK.Image.Marked.pdf - 216 KB
- UEU-Undergraduate-10258-KATA PENGANTAR.Image.Marked.pdf - 399 KB
- UEU-Undergraduate-10258-DAFTAR ISI.Image.Marked.pdf - 229 KB
- UEU-Undergraduate-10258-DAFTAR TABEL GAMBAR.Image.Marked.pdf - 223 KB
- UEU-Undergraduate-10258-DAFTAR PUSTAKA.Image.Marked.pdf - 224 KB
- UEU-Undergraduate-10258-LAMPIRAN 1.Image.Marked.pdf - 357 KB
- UEU-Undergraduate-10258-LAMPIRAN 2.Image.Marked.pdf - 224 KB
- UEU-Undergraduate-10258-LAMPIRAN 3.Image.Marked.pdf - 515 KB
- UEU-Undergraduate-10258-LAMPIRAN 4.Image.Marked.pdf - 324 KB
- UEU-Undergraduate-10258-LAMPIRAN 5.Image.Marked.pdf - 460 KB
- UEU-Undergraduate-10258-LAMPIRAN 6.Image.Marked.pdf - 263 KB
- UEU-Undergraduate-10258-LAMPIRAN 7.Image.Marked.pdf - 253 KB
- UEU-Undergraduate-10258-LAMPIRAN 8.Image.Marked.pdf - 224 KB
- UEU-Undergraduate-10258-LAMPIRAN 9.Image.Marked.pdf - 1287 KB
- UEU-Undergraduate-10258-LAMPIRAN 10.Image.Marked.pdf - 236 KB
- UEU-Undergraduate-10258-BAB I.Image.Marked.pdf - 477 KB
[ FullText Content - Please, register first ]
1. UEU-Undergraduate-10258-BABII.Image.Marked.pdf - 522 KB
2. UEU-Undergraduate-10258-BABIII.Image.Marked.pdf - 556 KB
3. UEU-Undergraduate-10258-BABIV.Image.Marked.pdf - 656 KB
4. UEU-Undergraduate-10258-BABV.Image.Marked.pdf - 235 KB
 10 Similar Document...
No similar subject found !
10 Related Document...
|
POLLINGBagaimana pendapat Anda tentang repository kami ?
      
 Visitors Today : 9
 Total Visitor : 1967953
Hits Today : 111558
Total Hits : 127456848
 Visitors Online: 3
Calculated since
16 May 2012
You are connected from 172.17.121.29
using Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; [email protected])
|
