THE ROLE OF SUPPORT FROM SUPERVISORS AND CO-WORKERS ON FINANCIAL SERVICE MARKETING AGENTS� PERFORMANCE IN THE ASPECTS OF WORK MOTIVATION AND SATISFACTION

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UEU » Journal » Magister Manajemen
Posted by [email protected] at 01/11/2021 15:08:18 • 306 Views

THE ROLE OF SUPPORT FROM SUPERVISORS AND CO-WORKERS ON FINANCIAL SERVICE MARKETING AGENTS� PERFORMANCE IN THE ASPECTS OF WORK MOTIVATION AND SATISFACTION

Peran Dukungan Atasan dan Rekan Kerja Terhadap Kinerja Agen Pemasaran Jasa Keuangan Dalam Aspek Motivasi dan Kepuasan Kerja

Created by :
Rafiqah Saputri Abdullatif ( 20180103122 )
Rina Anindita

Subject:	KINERJA KARYAWAN DUKUNGAN
Alt. Subject :	PERFORMANCE EMPLOYEE SUPPORT
Keyword:	supervisor support co-worker support motivation job satisfaction performance marketing

Description:

The barrier between employees, or the barrier between employees and supervisors in the marketing agency context has been a serious issue that causes detrimental consequences, such as demotivation, degrading productivity, and reduced work performance among employees. The importance of the supervisor and co-worker support has now become a crucial topic, as it is proven to be advantageous for organizations. This research was conducted using questionnaires back in December 2019 until January 2020, in which the respondents consisted of 230 marketing agencies of financial services in DKI Jakarta. The data was analyzed using Structural Equation Model (SEM). There are some significant results in this research. Firstly, there is an association between supervisor support and employee motivation. Secondly, there is an association between co-worker support and work motivation. Next, there is an association between co-worker support and job satisfaction. Fourth, there is an association between work motivation and job satisfaction. Moreover, there is an association between work motivation and employee performance. Lastly, there is an association between job satisfaction and employee performance. However, there is no significant association between supervisor support and job satisfaction.

Date Create	:	01/11/2021
Type	:	Text
Format	:	pdf
Language	:	Indonesian
Identifier	:	UEU-Journal-11_1991
Collection ID	:	11_1991

Source :
Kontigensi: Jurnal Ilmiah Manajemen Vol 9, No. 2, November 2021, pp. 450 - 464

Relation Collection:
Fakultas Ekonomi dan Bisnis

Coverage :
Civitas Akademika Universitas Esa Unggul

Rights :
@2021 Perpustakaan Universitas Esa Unggul

Publication URL :
https://digilib.esaunggul.ac.id/the-role-of-support-from-supervisors-and-coworkers-on-financial-service-marketing-agents-performance-in-the-aspects-of-work-motivation-and-satisfaction-22352.html

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