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UEU » Journal » Magister Ilmu Komputer
Posted by [email protected] at 24/10/2022 14:22:19  •  315 Views


EVALUATION OF THE IMPLEMENTATION OF E-GOVERNMENT PUBLIC SERVICE ADUAN KONTEN USING E-GOVQUAL, IMPORTANCE PERFORMANCE ANALYSIS AND HEURISTIC EVALUATION (CASE STUDY: MINISTRY OF COMMUNICATION AND INFORMATION, APTIKA DIRECTORATE)

Created by :
Nila Rusiardi Jayanti ( 20200804002 )
Gerry Firmansyah (0305116804) , Nenden Sii Fatonah (0324117004), Budi Tjahjono (0330126703) ; Habibullah Akbar (0315108201)



SubjectLAYANAN PUBLIK
WEBSITE
KENDALI MUTU
Alt. Subject PUBLIC SERVICES
WEBSITES
QUALITY CONTROL
Keyworde-government
public service website
e-govqual
IPA
heuristic evaluation
Date Create:24/10/2022
Type:Text
Format:pdf
Language:English
Identifier:UEU-Journal-11_3320
Collection ID:11_3320


Source :
Budapest International Research and Critics Institute-Journal (BIRCI-Journal), Volume 5, No 3, August 2022, Page: 25950-25966

Relation Collection:
Fakultas Ilmu Komputer

Coverage :
Civitas Akademika Universitas Esa Unggul

Rights :
@2022 Perpustakaan Universitas Esa Unggul


Publication URL :
https://digilib.esaunggul.ac.id/evaluation-of-the-implementation-of-egovernment-public-service-aduan-konten-using-egovqual-importance-performance-analysis-and-heuristic-evaluation-case-study-ministry-of-communication-and-information-aptika-directorate-26604.html




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[ Link of Contents]
  1. Budapest International Research and Critics Institute-Journal (BIRCI-Journal)
    https://www.bircu-journal.com/index.php/birci/article/view/6640/pdf

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IPA , e-government , e-govqual , evaluation , heuristic , heuristic evaluation , public , public service website , service , website



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