EVALUATION OF THE IMPLEMENTATION OF E-GOVERNMENT PUBLIC SERVICE ADUAN KONTEN USING E-GOVQUAL, IMPORTANCE PERFORMANCE ANALYSIS AND HEURISTIC EVALUATION (CASE STUDY: MINISTRY OF COMMUNICATION AND INFORMATION, APTIKA DIRECTORATE)

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UEU » Journal » Magister Ilmu Komputer
Posted by [email protected] at 24/10/2022 14:22:19 • 403 Views

EVALUATION OF THE IMPLEMENTATION OF E-GOVERNMENT PUBLIC SERVICE ADUAN KONTEN USING E-GOVQUAL, IMPORTANCE PERFORMANCE ANALYSIS AND HEURISTIC EVALUATION (CASE STUDY: MINISTRY OF COMMUNICATION AND INFORMATION, APTIKA DIRECTORATE)

Created by :
Nila Rusiardi Jayanti ( 20200804002 )
Gerry Firmansyah (0305116804) , Nenden Sii Fatonah (0324117004), Budi Tjahjono (0330126703) ; Habibullah Akbar (0315108201)

Subject:	LAYANAN PUBLIK WEBSITE KENDALI MUTU
Alt. Subject :	PUBLIC SERVICES WEBSITES QUALITY CONTROL
Keyword:	e-government public service website e-govqual IPA heuristic evaluation

Date Create	:	24/10/2022
Type	:	Text
Format	:	pdf
Language	:	English
Identifier	:	UEU-Journal-11_3320
Collection ID	:	11_3320

Source :
Budapest International Research and Critics Institute-Journal (BIRCI-Journal), Volume 5, No 3, August 2022, Page: 25950-25966

Relation Collection:
Fakultas Ilmu Komputer

Coverage :
Civitas Akademika Universitas Esa Unggul

Rights :
@2022 Perpustakaan Universitas Esa Unggul

Publication URL :
https://digilib.esaunggul.ac.id/evaluation-of-the-implementation-of-egovernment-public-service-aduan-konten-using-egovqual-importance-performance-analysis-and-heuristic-evaluation-case-study-ministry-of-communication-and-information-aptika-directorate-26604.html

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