EMAIL: PASSWORD:
Front Office
UPT. PERPUSTAKAAN
Universitas Esa Unggul


Kampus Emas UEU - Jakarta Barat

Phone : 021-5674223, ext 282
Fax :
E-mail : [email protected]
Website : http://library.esaunggul.ac.id

Support (Customer Service) :
[email protected]








Welcome..guys!

Have a problem with your access?
Please, contact our technical support below:
LIVE SUPPORT


Astrid Chrisafi




! ATTENTION !

To facilitate the activation process, please fill out the member application form correctly and completely
Registration activation of our members will process up to max 24 hours (confirm by email). Please wait patiently

Still Confuse?
Please read our User Guide

Keyword
Mode
Expanded Search (for Free text search only)
 

UEU » Proceeding » Magister Manajemen
Posted by [email protected] at 15/03/2022 11:55:45  •  319 Views


ANALYSIS OF THE PERFORMANCE OF GOVERNMENT ORGANIZATIONS IN REALIZING EXCELLENT SERVICES IN THE PUBLIC SECTOR

Created by :
Okol Sri Suharyo ( none )
Sukmo Hadi Nugroho (8974600020), Adi Bandono



SubjectKINERJA
LAYANAN PUBLIK
PEMERINTAHAN
Alt. Subject PERFORMANCE
PUBLIC SERVICES
GOVERNMENT
KeywordOrganizational Performance
Excellent Service
Public Sector

Description:

Analysis of the performance of public sector organizations is very important to progress the organization effectively and efficiently. This study aims to analyze the performance of City A in realizing excellent service to the community and to see the factors supporting and inhibiting the performance of Government Organizations in realizing excellent service to the community. To answer the intended objectives, the research approach used is qualitative by using five performance dimensions, namely productivity, responsiveness, responsibility, accountability, and service quality, and five factors supporting and inhibiting performance, namely personal, leadership, team, system, and contextual factors. The results show that the performance of City Government Organization A is quite good, which is shown from the productivity of the good performance of the Government Organization because there is an increase in targets every year even though it has not been fully achieved, and has worked following existing rules or regulations and has good accountability. Meanwhile, responsiveness is quite good, because it is still constrained by the service infrastructure that is not supportive, such as the lack of service facilities on the Government Organization Website, unclear information boards, and the service portal on the Government Organization website is not yet optimal. and for the quality of services, the results of service work are not yet good, because they are still constrained by the speed of service of government organizations that cannot be ascertained. As for the performance supporting factors in Government Organizations, namely the leadership and team factors, this factor has a positive effect on the performance of Government Organization employees. While the inhibiting factors are personal, systemic, and contextual factors.

Date Create:15/03/2022
Type:Text
Format:pdf
Language:English
Identifier:UEU-Proceeding-14_0250
Collection ID:14_0250


Source :
STTAL POSTGRADUATE-INTERNATIONAL CONFERENCE 5 (1) 2021

Relation Collection:
Fakultas Ekonomi dan Bisnis

Coverage :
Civitas Akademika Universitas Esa Unggul

Rights :
@2022 Perpustakaan Universitas Esa Unggul


Publication URL :
https://digilib.esaunggul.ac.id/analysis-of-the-performance-of-governmentorganizations-in-realizing-excellentservices-in-the-public-sector-23987.html




[ Free Download - Free for All ]

  1.  UEU-Proceeding-23987-14_0250.pdf - 179 KB

[ FullText Content - Please, register first ]

...No Files...


[ Link of Contents]
  1. ANALYSIS OF THE PERFORMANCE OF GOVERNMENT ORGANIZATIONS IN REALIZING EXCELLENT SERVICES IN THE PUBLIC SECTOR
    http://seminarpasca-sttal.ac.id/index.php/seminarpasca-sttal/article/view/92

 10 Similar Document...

     No similar subject found !

 10 Related Document...






HELP US !
You can help us to define the exact keyword for this document by clicking the link below :

Excellent , Excellent Service , Organizational , Organizational Performance , Performance , Public , Public Sector , Sector , Service



POLLING

Bagaimana pendapat Anda tentang repository kami ?

Bagus Sekali
Baik
Biasa
Jelek
Mengecewakan




124193012


Visitors Today : 1
Total Visitor : 1967720

Hits Today : 50816
Total Hits : 124193012

Visitors Online: 1


Calculated since
16 May 2012

You are connected from 172.17.121.29
using claudebot


UEU Digital Repository Feeds


Copyright © UEU Library 2012 - 2024 - All rights reserved.
Dublin Core Metadata Initiative and OpenArchives Compatible
Developed by Hassan