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UEU » Journal » Farmasi
Posted by [email protected] at 11/08/2020 23:54:13  •  419 Views


QUALITY EVALUATION OF PHARMACY SERVICES IN THE OUTPATIENTS AT HOSPITAL IN JAKARTA

Created by :
Aprilita Rina Yanti Eff ( 0318046802 )



SubjectPELAYANAN
FARMASI
PASIEN RAWAT JALAN
Alt. Subject EVALUASI
LAYANAN OBAT
KEPUASAN PELANGGAN
KeywordPharmaceutical Service
Drug Service Time
Satisfaction Level
Hospital

Description:

The pharmacy system in a hospital is maintained by a pharmacy unit, assigned to conduct, coordinate, arrange, and supervise all the pharmacy services activities. The fundamental problems in the dimensions of medicine time-serving and consumer satisfaction levels have become the primary indicator in guaranteeing the credibility of pharmacy services for society. This research aims to evaluate the satisfaction level of patients and the dimension of medicine time-serving in the outpatient pharmacy of the pharmacy installation at Rawa Lumbu Hospital. This study was non-experimental with an observational design, which is precisely descriptive using a quantitative approach.

Contributor:
  1. Ayu Puspita Lena RTR
  2. Almira Ristizsa Shabrina Da Costa
Date Create:11/08/2020
Type:Text
Format:pdf
Language:Indonesian
Identifier:UEU-Journal-11_0427
Collection ID:11_0427


Source :
Proceedings of the 1st International Conference on Health (ICOH 2019), pages 83-91

Relation Collection:
Fakultas Ilmu-Ilmu Kesehatan

Coverage :
Civitas Akademika Universitas Esa Unggul

Rights :
@2020 Perpustakaan Universitas Esa Unggul


Publication URL :
https://digilib.esaunggul.ac.id/quality-evaluation-of-pharmacy-services-in-the-outpatients-at-hospital-in-jakarta-15665.html




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Drug , Drug Service Time , Hospital , Level , Pharmaceutical , Pharmaceutical Service , Satisfaction , Satisfaction Level , Service , Time



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