IDENTIFICATION OF KNOWLEDGE MANAGEMENT SYSTEM FOR QUALITY IMPROVEMENT OF NATURAL FIBER CRAFT INDUSTRY

The craft industry is one of importance contributor to increase income and export from industrial sector in Indonesia. Many of craft industry is micro and small enterprises at rural area, with low bargaining power so that are needed improvement. The purpose of this study to describe profile and to elaborate problem and knowledge in order to indentify knowledge manegement system are needed for quality improvement craft industry. The study have done at DI Yogyakarta province as one of main producer of handycraft. Several product of handy craft industry was exported to several country such as Japan, Taiwan and the United States with total value achieve 69,8 million US$ in 2013. There are several plant as resources of natural fiber to create many product of craft industry such as rattan, bamboo, pandanus, enceng gondok (eichhornia crassipes). The supply chain of natural fiber craft industry consists of the producer natural fiber, craftments, trading company, domestic distributor , local and international market. There are knowledge that important to produce and improve quality of craft are processing natural fiber, method to make wibben, design and assembling process, packaging. Using AHP to selection the critical knowledge were asked to expert are production management (0.41), marketing and communications ( 0.19 ), packaging and distribution (0.17), product design (0.15) and production process (0.07). In future are needed research for develop knowledge in detail and design of application expert management system.

1.  UEU-Article-17957-5_0604.pdf - 736 KB