PENGARUH KUALITAS JASA SISTEM INFORMASI TERHADAP KEPUASAN PENGGUNA KOMPUTER DI RS.PANTAI INDAH KAPUK

UPT. PERPUSTAKAAN Universitas Esa Unggul Kampus Emas UEU - Jakarta Barat
Phone	:	021-5674223, ext 282
Fax	:
E-mail	:	[email protected]
Website	:	http://library.esaunggul.ac.id
Support (Customer Service) :
[email protected]

Welcome..guys!

Have a problem with your access?
Please, contact our technical support below:

LIVE SUPPORT

Astrid Chrisafi

! ATTENTION !

To facilitate the activation process, please fill out the member application form correctly and completely

Registration activation of our members will process up to max 24 hours (confirm by email). Please wait patiently

Still Confuse?
Please read our User Guide

UEU » Journal » Kesehatan Masyarakat
Posted by [email protected] at 16/04/2021 09:54:36 • 995 Views

PENGARUH KUALITAS JASA SISTEM INFORMASI TERHADAP KEPUASAN PENGGUNA KOMPUTER DI RS.PANTAI INDAH KAPUK

Created by :
Sarkosih ( 201131098 )
Lily Widjaya

Subject:	KUALITAS JASA SISTEM
Alt. Subject :	QUALITY SERVICES SYSTEM
Keyword:	the quality of information systems services the computer user satisfaction

Description:

The successful development of information systems is not only determined by how the information system can process information very well but is determined also by the suitability of the work environment. User satisfaction is one among the various factors determining the success of information system development. This study aims to determine the effect of the quality of information systems services to the computer user satisfaction in Pantai Indah Kapuk hospitals North Jakarta. The study was conducted with cross-sectional and analytic description of the method by the number of sample of 58 respondents who worked in the Department of Nursing consists of outpatient administration section, administration and sexy infirmary medical records and collected by sampling saturated. Dimensions of service quality information system is the performance, aesthetics, ease of maintenance and repair, uniqueness, reliability, durability, quality and usability appropriate suitability. Dimensional computer user satisfaction is the content or the content, accuracy, format, ease of use and timeliness. Most respondents aged less than 40 years old, female, high school educated, work in the section Administration Outpatient and have service life of over 10 years. The average score of service quality information system 46.64 (� 3.717) and the average computer user satisfaction scores 29.29 (� 2.872). The statistical test shows the influence of the quality of information systems services to the computer user satisfaction in the Department of Nursing (r = 0.608 and p <0.05) and the coefficient of determination 36.97. Improving the quality of information system services will increase user satisfaction computers that improve the quality of service.

Date Create	:	16/04/2021
Type	:	Text
Format	:	pdf
Language	:	Indonesian
Identifier	:	UEU-Journal-11_1136
Collection ID	:	11_1136

Source :
Jurnal INOHIM Volume 3 Nomor 1, Juni 2015

Relation Collection:
Fakultas Ilmu-ilmu Kesehatan

Coverage :
Civitas Akademika Universitas Esa Unggul

Rights :
@2021 Perpustakaan Universitas Esa Unggul

Publication URL :
https://digilib.esaunggul.ac.id/pengaruh-kualitas-jasa-sistem-informasi-terhadap-kepuasan-pengguna-komputer-di-rspantai-indah-kapuk-19756.html

[ Free Download - Free for All ]