THE MEDICAL DOCTOR KNOWLEDGE, MEDICAL RESUME, BPJS CLAIM PROCESS, AND DOCTOR COMPLIANCE BEHAVIOR TO FILLING A MEDICAL RESUME AT X HOSPITAL JATINEGARA

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UEU » Journal » Magister Administrasi RS
Posted by [email protected] at 02/07/2021 11:16:45 • 331 Views

THE MEDICAL DOCTOR KNOWLEDGE, MEDICAL RESUME, BPJS CLAIM PROCESS, AND DOCTOR COMPLIANCE BEHAVIOR TO FILLING A MEDICAL RESUME AT X HOSPITAL JATINEGARA

Pengetahuan Dokter Medis, Resume Medis, Proses Klaim BPJS, dan Perilaku Kepatuhan Dokter untuk Pengisian Resume Medis Di RS X Jatinegara

Created by :
Adisti Indah Lestari ( 20170309116 )
Endang Ruswanti; M Reza Hilmy

Subject:	ASURANSI KESEHATAN DOKTER
Alt. Subject :	HEALTH INSURANCE DOCTOR
Keyword:	medical resume BPJS compliance knowledge

Description:

This study aims to determine claim process on Indonesian health insurance (BPJS Kesehatan) related to administration for medical doctors related knowledge, medical resumes, and doctors compliance in filling out medical resumes. The research approach with a quantitative method using path analysis design. The primary data collection method was obtained through observation with 100 medical record documents, sample counting using the Slovin formula with secondary data by in depth interviews over five informants, doctor in charge of the patient, medical record officer, BPJS officer and two management people. The results showe d knowledge had a significant effect on the compliance behaviour of doctors in filling the Medical Resume, compliance behaviour showed a significant effect on the BPJS claim process, and knowledge showed a significant effect on the BPJS claim process. Thus, the research findings related to the BPJS claim process occurred due to incomplete medical records especially data support, identity data with doctor s diagnosis and incorrect code entry. The implication of the research results for hospital management is necessary to increase the supervision of filling the Medical Resume in collaboration with the medical committee team. Problems found in filling out the Medical Resume are discussed and resolved together by involving all stakeholders.

Date Create	:	02/07/2021
Type	:	Text
Format	:	pdf
Language	:	Indonesian
Identifier	:	UEU-Journal-11_1608
Collection ID	:	11_1608

Source :
Journal of Multidisciplinary Academic Vol. 4, No. 5, 2020,

Relation Collection:
Fakultas Ilmu-Ilmu Kesehatan

Coverage :
Civitas Akademika Universitas Esa Unggul

Rights :
@2021 Perpustakaan Universitas Esa Unggul

Publication URL :
https://digilib.esaunggul.ac.id/the-medical-doctor-knowledge-medical-resume-bpjs-claim-process-and-doctor-compliance-behavior-to-filling-a-medical-resume-at-x-hospital-jatinegara-20583.html

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