THE INFLUENCE OF EXPERIENCE, SATISFACTION AND SERVICE QUALITY ON WORD OF MOUTH INTENTIONS AND CUSTOMER LOYALTY

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UEU » Journal » Manajemen
Posted by [email protected] at 09/09/2024 10:33:57 • 62 Views

THE INFLUENCE OF EXPERIENCE, SATISFACTION AND SERVICE QUALITY ON WORD OF MOUTH INTENTIONS AND CUSTOMER LOYALTY

Created by :
Sutriani ( 20200101565 )
Muslim (1110016802) ; Abdul Haeba Ramli (0920077203)

Subject:	PEMASARAN PELAYANAN KEPUASAN KONSUMEN
Alt. Subject :	MARKETING SERVICE BUSINESS MANAGEMENT
Keyword:	Customer Satisfaction Customer Experience Service Quality Customer loyalty Word Of Mouth (WOM)

Date Create	:	09/09/2024
Type	:	Text
Format	:	pdf
Language	:	Indonesian
Identifier	:	UEU-Journal-11_5165
Collection ID	:	11_5165

Source :
Jurnal Ilmiah Manajemen Kesatuan, Vol. 12, Issue 4, Juli 2024, pp: 1037-1052

Relation Collection:
Fakultas Ekonomi dan Bisnis

Coverage :
Civitas Akademika Universitas Esa Unggul

Rights :
@2024 Perpustakaan Universitas Esa Unggul

Publication URL :
https://digilib.esaunggul.ac.id/the-influence-of-experience-satisfaction-and-service-quality-on-word-of-mouth-intentions-and-customer-loyalty-36033.html

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