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UEU » Undergraduate Theses » Manajemen Posted by [email protected] at 28/10/2021 14:08:45 • 1312 Views
HUBUNGAN ANTARA WORKPLACE OSTRACISM, SERVANT LEADERSHIP, TEAM-MEMBER EXCHANGE, TASK INTERDEPENDENCE DAN TASK PERFORMANCECreated by :
ANGGUN LESTARI ( 20170101145 )
Subject: | PENGASURAN TEMPAT KERJA PELAYAN
KEPEMIMPINAN PERTUKARAN ANGGOTA | Alt. Subject : | WORKPLACE INSTRUCTIONS SERVANTS
LEADERSHIP MEMBER EXCHANGE | Keyword: | Workplace Ostracism Servant Leadership Team-Member Exchange Task
Interdependence Task Performance. |
Description:
Tujuan dilakukannya penelitian ini untuk mengeksplorasi pengaruh antara Workplace
ostracism terhadap task performance, servant leadership dengan team-member exchange
sebagai variabel mediasi yang dimoderasi oleh task interdependence. Diharapkan
penelitian ini turut andil dalam peningkatan informasi pada tataran teori/keilmuan
manajemen organisasi serta implikasi manajerial yang positif terhadap peningkatan
service excellent pada industri perhotelan. Penelitian menggunakan metode survey
sebagai teknik pengumpulan data, dengan kuesioner sebagai alat instrumen dan
disebarkan baik secara online maupun offline. Teknik penentuan responden penelitian
menggunakan metode purposive sampling. Penelitian ini berupa penelitian kuantitatif
dengan metode yang digunakan adalah Structural Equation Model (SEM). Penelitian ini
menghasilkan beberapa temuan, pertama Workplace ostracism berpengaruh secara
negatif terhadap task performance dan team-member exchange. Kedua, servant
leadership mempengaruhi secara positif terhadap team-member exchange. Ketiga, teammember
exchange mempengaruhi secara positif terhadap task performance. Sehingga,
terdapat peran mediasi dari team-member exchange pada hubungan antara workplace
ostracism dengan task performance dan terdapat peran moderasi dari task
interdependence. Terdapat implikasi manajerial pada penelitian ini bagi organisasi, yaitu
penerapan servant leadership dapat memudarkan efek negatif yang ditimbulkan dari
workplace ostracism dan meningkatkan keefektifan pada anggota-tim dalam
melaksanakan pekerjaan yang bermanfaat untuk meningkatkan task performance serta
mencapai tujuan organisasi.
Contributor | : |
- Dr. Tantri Yanuar Rahmat Syah, SE, MSM
| Date Create | : | 28/10/2021 | Type | : | Text | Format | : | PDF | Language | : | Indonesian | Identifier | : | UEU-Undergraduate-20170101145 | Collection ID | : | 20170101145 |
Source : Undergraduate Theses of Management
Relation Collection: Fakultas Ekonomi dan Bisnis
Coverage : Civitas Akademika Universitas Esa Unggul
Rights : @Perpustakaan Universitas Esa Unggul 2021
Publication URL : https://digilib.esaunggul.ac.id/hubungan-antara-workplace-ostracism-servant-leadership-teammember-exchange-task-interdependence-dan-task-performance-22321.html
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