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UEU » Undergraduate Theses » Sistem Informasi
Posted by [email protected] at 10/11/2023 11:29:11  •  663 Views


ANALISIS DAN PERANCANGAN ELECTRONIC-CUSTOMER RELATIONSHIP MANAGEMENT (E-CRM) BERBASIS WEB (STUDI KASUS PADA PT JAFRA COSMETICS INDONESIA)

Created by :
AURELIA AZHAR NASUTION ( 20170803114 )



SubjectPERANCANGAN
ELECTRONIC-CUSTOMER RELATIONSHIP MANAGEMENT
BERBASIS WEB
Alt. Subject DESIGN
ELECTRONIC-CUSTOMER RELATIONSHIP MANAGEMENT
WEB-BASED
KeywordElectronic-Customer Relationship Management (E-CRM)
OOSAD
Information System

Description:

Penelitian bertujuan untuk mengidentifikasi, menganalisis kebutuhan, serta merancang sebuah sistem informasi berbasis web untuk keperluan customer dalam berhubungan dengan PT Jafra Cosmetics. Perancangan menggunakan metode Object- Oriented System Analysis and Design (OOSAD) serta menggunakan metode kuisioner sebagai pengumpulan data. Penelitian dilakukan saat proses sedang berjalan pada PT Jafra Cosmetics dan hasil penelitian selanjutnya ke dalam sebuah rancangan sistem informasi berupa aplikasi berbasis web. Perancangan sistem electronic- Customers Relationship Management (e-CRM) merupakan wadah untuk customer dalam menjalin hubungan dengan baik yang memberikan perubahan terkini dalam ketentuan berkomunikasi kepada perusahaan dengan efektif, sarana media untuk meningkatkan komunikasi serta hubungan, serta sarana yang efektif dan efisien untuk memberikan informasi dan konsultasi secara langsung kepada customer dan juga perusahaan.

Contributor:
  1. Agung Mulyo Widodo, S.T, M.Sc
Date Create:10/11/2023
Type:Text
Format:PDF
Language:Indonesian
Identifier:UEU-Undergraduate-20170803114
Collection ID:20170803114


Source :
Undergraduate Theses of Information Systems

Relation Collection:
Fakultas Ilmu Komputer

Coverage :
Civitas Akademika Universitas Esa Unggul

Rights :
@2023 Perpustakaan Universitas Esa Unggul


Publication URL :
https://digilib.esaunggul.ac.id/analisis-dan-perancangan-electroniccustomer-relationship-management-ecrm-berbasis-web--studi-kasus-pada-pt-jafra-cosmetics-indonesia-30921.html




[ Free Download - Free for All ]

  1.  UEU-Undergraduate-30921-COVER.Image.Marked.pdf - 209 KB
  2.  UEU-Undergraduate-30921-HALAMAN PENGESAHAN.Image.Marked.pdf - 221 KB
  3.  UEU-Undergraduate-30921-HALAMAN PERSETUJUAN PUBLIKASI.Image.Marked.pdf - 192 KB
  4.  UEU-Undergraduate-30921-ABSTRAK.Image.Marked.pdf - 191 KB
  5.  UEU-Undergraduate-30921-KATA PENGANTAR.Image.Marked.pdf - 306 KB
  6.  UEU-Undergraduate-30921-DAFTAR ISI.Image.Marked.pdf - 290 KB
  7.  UEU-Undergraduate-30921-DAFTAR PUSTAKA.Image.Marked.pdf - 251 KB
  8.  UEU-Undergraduate-30921-BAB1.Image.Marked.pdf - 268 KB

[ FullText Content - Please, register first ]

  1. UEU-Undergraduate-30921-BAB2.Image.Marked.pdf - 354 KB
  2. UEU-Undergraduate-30921-BAB3.Image.Marked.pdf - 521 KB
  3. UEU-Undergraduate-30921-BAB4.Image.Marked.pdf - 815 KB
  4. UEU-Undergraduate-30921-BAB5.Image.Marked.pdf - 191 KB

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(E-CRM) , Electronic-Customer , Electronic-Customer Relationship Management (E-CRM) , Information , Information System , Management , OOSAD , Relationship , System



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