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UEU » Undergraduate Theses » Sistem Informasi
Posted by [email protected] at 10/11/2023 11:29:11 • 666 Views
ANALISIS DAN PERANCANGAN ELECTRONIC-CUSTOMER RELATIONSHIP MANAGEMENT (E-CRM) BERBASIS WEB (STUDI KASUS PADA PT JAFRA COSMETICS INDONESIA)Created by :
AURELIA AZHAR NASUTION ( 20170803114 )
| Subject: | PERANCANGAN
ELECTRONIC-CUSTOMER RELATIONSHIP MANAGEMENT
BERBASIS WEB | | Alt. Subject : | DESIGN
ELECTRONIC-CUSTOMER RELATIONSHIP MANAGEMENT
WEB-BASED | | Keyword: | Electronic-Customer Relationship Management (E-CRM)
OOSAD
Information System |
Description:
Penelitian bertujuan untuk mengidentifikasi, menganalisis kebutuhan, serta merancang
sebuah sistem informasi berbasis web untuk keperluan customer dalam berhubungan
dengan PT Jafra Cosmetics. Perancangan menggunakan metode Object- Oriented
System Analysis and Design (OOSAD) serta menggunakan metode kuisioner sebagai
pengumpulan data. Penelitian dilakukan saat proses sedang berjalan pada PT Jafra
Cosmetics dan hasil penelitian selanjutnya ke dalam sebuah rancangan sistem
informasi berupa aplikasi berbasis web. Perancangan sistem electronic- Customers
Relationship Management (e-CRM) merupakan wadah untuk customer dalam menjalin
hubungan dengan baik yang memberikan perubahan terkini dalam ketentuan
berkomunikasi kepada perusahaan dengan efektif, sarana media untuk meningkatkan
komunikasi serta hubungan, serta sarana yang efektif dan efisien untuk memberikan
informasi dan konsultasi secara langsung kepada customer dan juga perusahaan.
| Contributor | : |
- Agung Mulyo Widodo, S.T, M.Sc
| | Date Create | : | 10/11/2023 | | Type | : | Text | | Format | : | PDF | | Language | : | Indonesian | | Identifier | : | UEU-Undergraduate-20170803114 | | Collection ID | : | 20170803114 |
Source :
Undergraduate Theses of Information Systems
Relation Collection:
Fakultas Ilmu Komputer
Coverage :
Civitas Akademika Universitas Esa Unggul
Rights :
@2023 Perpustakaan Universitas Esa Unggul
Publication URL :
https://digilib.esaunggul.ac.id/analisis-dan-perancangan-electroniccustomer-relationship-management-ecrm-berbasis-web--studi-kasus-pada-pt-jafra-cosmetics-indonesia-30921.html
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