THE ROLE OF TEAMWORK IN IMPROVING PATIENT SAFETY CULTURE

Sejak dideklarasikannya pelaksanaan budaya keselamatan pasien di Rumah Sakit X pada tahun 2015, hingga Desember 2018 terjadi 171 kasus Insiden Keselamatan Pasien dengan didominasi Kejadian Nyaris Cedera (KNC) sekitar 56%. Dari semua insiden keselamatan pasien tersebut sekitar 60% terjadi di ruang perawatan. Koordinasi yang tidak optimal diantara tenaga perawat menyebabkan belum adanya persepsi yang sama tentang pengisian format pelaporan insiden, pemilihan insiden yang belum begitu tepat, dan adanya perasaan takut disalahkan jika melaporkan suatu insiden yang teridentifikasi. Tujuan penelitian ini adalah untuk menganalisis pengaruh gaya kepemimpinan, kerjasama tim dan pengetahuan terhadap budaya keselamatan pasien di Rumah Sakit X Bekasi. Metode penelitian ini menggunakan pendekatan kausalitas eksplanatoris, dilakukan dengan metode survey dan teknik korelasinya dengan dimensi waktu one short study. Sampel pada penelitian ini adalah perawat di instalasi rawat inap, diambil menggunakan teknik Purposive Sampling sebanyak 98 orang. Analisis data menggunakan uji regresi berganda. Hasil penelitian menunjukkan bahwa gaya kepemimpinan, kerjasama tim dan pengetahuan mempengaruhi baik secara parsial atau simultan terhadap budaya keselamatan pasien di Rumah Sakit X Bekasi. Temuan: Pada pelayanan di rumah sakit peran kerjasama tim sangat penting dalam menciptakan budaya keselamatan pasien. Implikasi: Manajemen rumah sakit harus melibatkan peran aktif setiap anggota tim dalam meningkatkan budaya keselamatan pasien


Alt. Description

Since the declaration of patient safety culture in the hospital X in 2015, there were 171 cases of patient safety incident until December 2018, with Near Injury Incidence (KNC) dominated at 56%. Of all the patient safety incidents, about 60% occurred in the treatment facility. Poor coordination among nurses has led to the absence of the same perception on the filling of incident reporting formats, the choice of incidents that had not been so precise, and a feeling of fear of being blamed when reporting an incident. The purpose of this research is to analyze the influence of leadership styles, teamwork, and knowledge of the safety culture of patients at X Hospital, Bekasi. The study aims to analyse the influence of leadership style, teamwork, and knowledge on patient safety culture at X Hospital, Bekasi. This research method uses the analytical causality approach, conducted by a survey method and its correlation technique with the time dimension of one short study. The sample in this study were nurses in the inpatient installation. Sampling size determined using the Purposive Sampling technique resulting in 98 samples. Data analysis uses multiple regression test. The result showed that leadership style, teamwork, and knowledge influence either partially or simultaneously to patient safety culture at X Bekasi Hospital. The dominant of independent variables is teamwork. Finding: In-hospital services, the role of teamwork is significant in creating the patient safety culture. Implications: Hospital management must involve the active role of each team member in improving patient safety culture

1.  UEU-Journal-17981-11_0720.pdf - 1324 KB

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