|
UPT. PERPUSTAKAAN
Universitas Esa Unggul
Kampus Emas UEU - Jakarta Barat
|
Phone |
: |
021-5674223, ext 282 |
Fax |
: |
|
E-mail |
: |
[email protected] |
Website |
: |
http://library.esaunggul.ac.id
|
Support (Customer Service) :
|
[email protected] |
|
|
Welcome..guys!
|
Have a problem with your access?
Please, contact our technical support below:
|
LIVE SUPPORT
Astrid Chrisafi
|
! ATTENTION !
To facilitate the activation process, please fill out the member application form correctly and completely
Registration activation of our members will process up to max 24 hours (confirm by email). Please wait patiently
Still Confuse?
Please read our User Guide
|
|
UEU » Undergraduate Theses » Public Relation Posted by [email protected] at 26/02/2018 13:49:28 • 625 Views
HUBUNGAN KUALITAS PELAYANAN DAN KOMUNIKASI INTERPERSONAL PT ADIRA FINANCE DALAM PROSES KREDIT MOTOR TERHADAP KEPUASAN PELANGGAN KARYAWAN PT MENTARI DIVISI OPERASIONALCreated by :
SELVIE MARTHA CANDRA ( 201252091 )
Subject: | PELAYANAN KOMUNIKASI KEPUASAN | Alt. Subject : | SERVICE COMMUNICATION SATISFACTION | Keyword: | kualitas pelayanan komunikasi interpersonal kepuasan pelanggan |
Description:
Penelitian ini bertujuan untuk mengetahui Bagaimana Hubungan Kualitas Pelayanan dan Komunikasi Interpersonal PT Adira Finance Dalam Proses Kredit Motor Terhadap Kepuasan Pelanggan Karyawan PT Mentari Divisi Operasional. Skripsi Ini menggunakan metode penelitian kuantitatif dengan tujuan deskriptif dan survey sebagai metode alat pengukur data melalui kuesioner. Dalam penelitian ini, 36 karyawan telah terpilih sebagai anggota sampel dengan menggunakan rumus Lorraine Gray. Hasil penelitian ini adalah Kualitas Pelayanan berpengaruh signifikan terhadap kepuasan pelanggan. Komunikasi Interpersonal berpengaruh signifikan terhadap Kepuasan Pelanggan. Kemudian secara bersama � sama Kualitas Pelayanan dan Komunikasi Interpersonal berpengaruh signifikan terhadap Kepuasan Pelanggan.
Date Create | : | 26/02/2018 | Type | : | Text | Format | : | PDF | Language | : | Indonesian | Identifier | : | UEU-Undergraduate-201252091 | Collection ID | : | 201252091 |
Source : Undergraduate Theses of Public Relation
Relation Collection: Fakultas Ilmu Komunikasi
Coverage : Civitas Akademika Universitas Esa Unggul
Rights : @perpustakaan Universitas Esa Unggul 2018
Publication URL : https://digilib.esaunggul.ac.id/hubungan-kualitas-pelayanan-dan-komunikasi-interpersonal-pt-adira-finance-dalam-proses-kredit-motor-terhadap-kepuasan-pelanggan-karyawan-pt-mentari-divisi-operasional-9878.html
[ Free Download - Free for All ]
- UEU-Undergraduate-9878-Judul Skripsi.Image.Marked.pdf - 135 KB
- UEU-Undergraduate-9878-Lembar Pengesahan Sidang.Image.Marked.pdf - 230 KB
- UEU-Undergraduate-9878-Lembar Persetujuan Sidang.Image.Marked.pdf - 237 KB
- UEU-Undergraduate-9878-Surat Pernyataan.Image.Marked.pdf - 257 KB
- UEU-Undergraduate-9878-Abstrak.Image.Marked.pdf - 268 KB
- UEU-Undergraduate-9878-Lembar Kata Pengantar.Image.Marked.pdf - 201 KB
- UEU-Undergraduate-9878-Daftar Isi.Image.Marked.pdf - 211 KB
- UEU-Undergraduate-9878-Daftar Pustaka.Image.Marked.pdf - 135 KB
- UEU-Undergraduate-9878-Lampiran.Image.Marked.pdf - 893 KB
- UEU-Undergraduate-9878-bab1.Image.Marked.pdf - 286 KB
[ FullText Content - Please, register first ]
1. UEU-Undergraduate-9878-bab2.Image.Marked.pdf - 544 KB 2. UEU-Undergraduate-9878-bab3.Image.Marked.pdf - 295 KB 3. UEU-Undergraduate-9878-bab4.Image.Marked.pdf - 618 KB 4. UEU-Undergraduate-9878-bab5.Image.Marked.pdf - 211 KB
10 Similar Document...
No similar subject found !
10 Related Document...
|
POLLINGBagaimana pendapat Anda tentang repository kami ?
Visitors Today : 1
Total Visitor : 1969661
Hits Today : 29199
Total Hits : 147985778
Visitors Online: 1
Calculated since 16 May 2012
You are connected from 172.17.121.29 using Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; [email protected])
|