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UEU » Journal » Psikologi
Posted by [email protected] at 08/07/2021 09:06:30  •  344 Views


PERBEDAAN BURNOUT DITINJAU DARI JENIS KELAMIN PADA KARYAWAN BANK ABC

Created by :
Lie Fyana ( 201171058 )
Yuli Asmi Rozali



SubjectSINDROM
PSIKOLOGIS
PEGAWAI
Alt. Subject SYNDROME
PSYCHOLOGICAL
EMPLOYEES
Keywordburnout
jenis kelamin
karyawan bank

Description:

Dalam memasuki era globalisasi ekonomi seperti sekarang ini Bank ABC dihadapkan pada persaingan yang ketat dengan bank lainnya. Perbankan tidak hanya memiliki kewajiban memberikan jasa pelayanan yang prima terhadap nasabahnya, tetapi juga memiliki kebutuhan untuk memasarkan berbagai jenis produk yang dimilikinya dan juga memenuhi target cabang. Adanya pekerjaan yang monoton, target dan beban kerja yang overload telah membuat karyawan Bank ABC mengalami kejenuhan dan kelelahan secara emosional yang berdampak pada perilaku yang ditunjukkannya dalam bekerja. peneliti menemukan di lingkungan kerja Bank ABC ada cukup banyak laki - laki ataupun perempuan yang diduga mengalami fase burnout. Penelitian ini bertujuan untuk mengetahui perbedaan burnout ditinjau dari jenis kelamin pada karyawan bank ABC. Dalam penelitian ini peneliti menggunakan sampel sebanyak 100 subjek yang terdiri dari 50 orang karyawan laki � laki dan 50 orang karyawan perempuan. Teknik pengambilan sampel yang digunakan dalam penelitian ini adalah teknik eksidental sampling. Penelitian ini menggunakan metode kuantitatif komparatif. Nilai reliabilitas burnout yang diperoleh sebesar (α) = 0,962 (α >0,70) dan nilai signifikansi uji normalitas burnout sebesar sig (p) = 0,200 (p >0,05). Hasil dari penelitian ini adalah tidak adanya perbedaan yang signifikan pada burnout ditinjau dari jenis kelamin terhadap karyawan bank ABC dengan nilai F sebesar 2,118 dan signifikansi 0,149 (p>0,05).


Alt. Description

In entering the era of economic globalization, as now, Bank ABC is faced with intense competition with other banks. Therefore, banks not only have the obligation to provide excellent services to their customers, but also have the need to sell various types of products they have and also achieve branch targets. The existence of monotonous work, overloaded targets have made Bank ABC employees experience the emotional exhaustion that have an impact on the behavior they show in their work. A researchers found in ABC s work environment there were quite a number of men or women who were suspected of having a burnout phase. This study aims to determine the differences in burnout in terms of gender in ABC bank employees. In this study researchers used a sample of 100 subjects consisting of 50 male employees and 50 female employees. The sampling technique used in this study is an accidental sampling technique. This study uses comparative quantitative methods. Burnout reliability value obtained is (α) = 0.962 (α> 0.70) and the significance value of burnout normality test is sig (p) = 0.200 (p> 0.05). The results of this study are that there is no significant difference in burnout in terms of gender of ABC bank employees with an F value of 2.118 and a significance of 0.149 (p> 0.05).

Date Create:08/07/2021
Type:Text
Format:pdf
Language:Indonesian
Identifier:UEU-Journal-11_1658
Collection ID:11_1658


Source :
JCA Psikologi Volume 1 Nomor 2April - Juni 2020

Relation Collection:
Fakultas Psikologi

Coverage :
Civitas Akademika Universitas Esa Unggul

Rights :
@2021 Perpustakaan Universitas Esa Unggul


Publication URL :
https://digilib.esaunggul.ac.id/perbedaan-burnout-ditinjau-dari-jenis-kelamin-pada-karyawan-bank-abc-20682.html




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bank , burnout , jenis , jenis kelamin , karyawan , karyawan bank , kelamin



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