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UEU » Undergraduate Theses » Public Relation
Posted by [email protected] at 24/04/2018 14:42:31 • 561 Views
PENGARUH KUALITAS PELAYANAN INFORMASI
YANG DIBERIKAN CUSTOMER SERVICE TERHADAP
LOYALITAS PELANGGAN JNE KANTOR PUSATCreated by :
YUDHIT MAHARANI MANTARI ( 201352007 )
| Subject: | APRESIASI
PELANGGAN | | Alt. Subject : | APPRECIATION
CUSTOMER | | Keyword: | pengaruh
kualitas pelayanan informasi
customer service
loyalitas
jne kantor pusat |
Description:
Penelitian ini bertujuan untuk mengetahui pengaruh kualitas pelayanan informasi yang
diberikan customer service terhadap loyalitas pelanggan JNE kantor pusat. Responden penelitian
adalah pelanggan JNE kantor pusat yang datang untuk menemui customer service karena dengan
pelayanan informasi yang baik tidak hanyak membuat pemasukan perusahaan meningkat tetapi
loyalitas pelanggan pun akan lebih meningkat. Pengaruh kualitas pelayanan informasi yang
diberikan customer service terhadap loyalitas pelanggan menggunakan metode survey yang
bertujuan dekriptif korelasional dengan pendekatan kuantitatif.
| Date Create | : | 24/04/2018 | | Type | : | Text | | Format | : | PDF | | Language | : | Indonesian | | Identifier | : | UEU-Undergraduate-201352007 | | Collection ID | : | 201352007 |
Source :
Undergraduate Theses of Public Relation
Relation Collection:
Fakultas Ilmu Komunikasi
Coverage :
Civitas Akademika Universitas Esa Unggul
Rights :
@perpustakaan Universitas Esa Unggul 2018
Publication URL :
https://digilib.esaunggul.ac.id/pengaruh-kualitas-pelayanan-informasiyang-diberikan-customer-service-terhadaployalitas-pelanggan-jne-kantor-pusat-10299.html
[ Free Download - Free for All ]
 UEU-Undergraduate-10299-COVER.Image.Marked.pdf - 181 KB- UEU-Undergraduate-10299-PENGESAHAN.Image.Marked.pdf - 778 KB
- UEU-Undergraduate-10299-PERNYATAAN.Image.Marked.pdf - 2783 KB
- UEU-Undergraduate-10299-PERSETUJUAN.Image.Marked.pdf - 768 KB
- UEU-Undergraduate-10299-KATA PENGANTAR.Image.Marked.pdf - 194 KB
- UEU-Undergraduate-10299-ABSTRAK.Image.Marked.pdf - 176 KB
- UEU-Undergraduate-10299-DAFTAR ISI.Image.Marked.pdf - 209 KB
- UEU-Undergraduate-10299-DAFTAR PUSTAKA.Image.Marked.pdf - 214 KB
- UEU-Undergraduate-10299-LAMPIRAN 1.Image.Marked.pdf - 2961 KB
- UEU-Undergraduate-10299-LAMPIRAN 2.Image.Marked.pdf - 241 KB
- UEU-Undergraduate-10299-LAMPIRAN 3.Image.Marked.pdf - 599 KB
- UEU-Undergraduate-10299-LAMPIRAN 4.Image.Marked.pdf - 2846 KB
- UEU-Undergraduate-10299-BAB I .Image.Marked.pdf - 305 KB
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1. UEU-Undergraduate-10299-BAB2.Image.Marked.pdf - 834 KB
2. UEU-Undergraduate-10299-BAB3.Image.Marked.pdf - 662 KB
3. UEU-Undergraduate-10299-BAB4.Image.Marked.pdf - 1018 KB
4. UEU-Undergraduate-10299-BAB5.Image.Marked.pdf - 285 KB
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