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UEU » Undergraduate Theses » Public Relation
Posted by [email protected] at 18/12/2014 11:23:49  •  758 Views


TINGKAT KEPUASAN PELANGGAN ATAS KUALITAS LAYANAN CUSTOMER RELATIONS HOTEL OMNI BATAVIA JAKARTA

TINGKAT KEPUASAN PELANGGAN ATAS KUALITAS LAYANAN CUSTOMER RELATIONS HOTEL OMNI BATAVIA JAKARTA

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Y U N I A T I ( 200452263 )



SubjectTINGKAT KEPUASAN PELANGGAN ATAS KUALITAS LAYANAN CUSTOMER RELATIONS HOTEL OMNI BATAVIA JAKARTA
Alt. Subject Tujuan penelitian ini adalah untuk mengetahui hubungan persepsi kepuasan pelanggan dengan pelayanan yang diberikan customer relations. Penelitian ini dilakukan dengan pendekatan kuantitatif. Hasil penelitian yang penulis dapatkan menunjukkan bahwa hubu
KeywordReliability
Responsiveness
Assurance
Empathy
Tangibles
Contributor:
  1. Rosady Ruslan, S.H., M.M.
  2. Drs. Dani Vardiansyah, M.Si.
Date Create:00/00/0000
Type:Text
Format:PDF
Language:Indonesian
Identifier:UEU-Undergraduate-undergraduate_200452263
Collection ID:undergraduate_200452263


Source :
Undergraduate these communication of faculty

Relation Collection:
Universitas Esa Unggul

Coverage :
Civitas Akademika Universitas Esa Unggul

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copyright2014@esaunggul


Publication URL :
https://digilib.esaunggul.ac.id/tingkat-kepuasan-pelanggan-ataskualitas-layanan-customer-relationshotel-omni-batavia-jakarta-4385.html




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  3.  UEU-Undergraduate-4385-daftarisi1_skripsi_yuniati bookmark.pdf - 12 KB
  4.  UEU-Undergraduate-4385-daftarpustaka1_skripsi_yuniati bookmark.pdf - 16 KB
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  4. UEU-Undergraduate-4385-bab4.pdf - 81 KB
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Assurance , Empathy , Reliability , Responsiveness , Tangibles



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