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UEU » Non Degree » Kesehatan Masyarakat
Posted by [email protected] at 11/12/2019 16:04:30 • 490 Views
GAMBARAN UMUM KEGIATAN EVALUASI KEPUASAN
PELANGGAN DI RUMAH SAKIT PUSAT PERTAMINACreated by :
Ninoy Tahta Permata ( 20160301137 )
| Subject: | PELAYANAN
PROGRAM
MANAJEMEN | | Alt. Subject : | SERVICE
PROGRAM
MANAGEMENT | | Keyword: | MUTU
KEGIATAN EVALUASI
PELANGGAN |
Description:
Mutu Pelayanan Kesehatan menurut Pohan (2006) adalah suatu pelayanan kesehatan yang dibutuhkan, dalam hal ini akan ditentukan oleh profesi layanan kesehatan dan sekaligus diinginkan baik oleh pasien ataupun masyarakat serta terjangkau oleh daya beli masyarakat, sedangkan jaminan mutu pelayanan kesehatan adalah upaya yang sistematis dan berkesinambungan dalam memantau dan mengukur mutu serta melakukan peningkatan mutu yang di perlukan agar mutu pelayanan kesehatan senantiasa sesuai dengan standar layanan kesehatan yang di sepakati.
| Contributor | : |
- Gisely Viona Lita,SKM,M.Sc
| | Date Create | : | 11/12/2019 | | Type | : | Text | | Format | : | PDF | | Language | : | Indonesian | | Identifier | : | UEU-NonDegree-20160301137 | | Collection ID | : | 20160301137 |
Source :
Undergraduate Theses of Public Health
Relation Collection:
Fakultas Ilmu Kesehatan
Coverage :
Civitas Akademika Universitas Esa Unggul
Rights :
@perpustakaan Universitas Esa Unggul 2019
Publication URL :
https://digilib.esaunggul.ac.id/gambaran-umum-kegiatan-evaluasi-kepuasanpelanggan-di-rumah-sakit-pusat-pertamina-13957.html
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- UEU-NonDegree-13957-LAMPIRAN - BERITA ACARA.Image.Marked.pdf - 624 KB
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3. UEU-NonDegree-13957-BABIV.Image.Marked.pdf - 2389 KB
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5. UEU-NonDegree-13957-BABVI.Image.Marked.pdf - 230 KB
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