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UEU » Master Theses » Magister Administrasi RS
Posted by [email protected] at 07/06/2024 15:07:51  •  331 Views


EFEKTIFITAS DIGITAL MARKETING TERHADAP NIAT KUNJUNGAN ULANG RAWAT JALAN RSUD BREBES

Created by :
Shella Vina Putri ( 20210309012 )



SubjectEFEKTIFITAS DIGITAL
MARKETING
NIAT
KUNJUNGAN ULANG
RAWAT JALAN
Alt. Subject DIGITAL EFFECTIVENESS
MARKETING
INTENT
RETURN VISIT
OUTPATIENT
KeywordNiat
Promosi
Process
People
Physical Evidence
Marketing

Description:

Wabah Covid-19 berubah menjadi pandemi di Indonesia tahun 2020. Niat kunjungan pasien ke rumah sakit karena masa pandemi namun dapat dipengaruhi oleh strategi pemasaran rumah sakit. RSUD Brebes sebelum pandemi Covid-19 menggunakan marketing konvensional dan dalam upaya meningkatkan jumlah kunjungan ulang pada pasien di era pandemi dan industri 5.0 yaitu melalui strategi pemasaran paling efektif yaitu digital marketing. Tujuannya untuk mengetahui pengaruh dan efektifitas digital marketing ditinjau dari people, physical evidence, process dan promotion terhadap niat kunjungan ulang pasien rawat jalan di RSUD Brebes. Menggunakan metode Quasi Eksperimental Pre dan postest pada kelompok digital dan kelompok konvensional dan metode Regresi Logistik. Hasil penelitian menunjukan bahwa terdapat perbedaan dan terdapat efektifitas pada kelompok digital marketing pada variabel promosi (0.45), process (0.56), physical evidence (0.37) dan niat (0.54). Terdapat perbedaan dan efektifitas pada kelompok konvensional pada variabel process (0.35). Terdapat Pengaruh Secara Simultan Variabel 4P terdapat niat kunjungan ulang sebesar 70.5%.

Contributor:
  1. Prof. Dr. ENDANG RUSWANTI, SE.MM
  2. Dr. ROKIAH KUSUMAPRADJA, SKM, MHA
Date Create:07/06/2024
Type:Text
Format:PDF
Language:Indonesian
Identifier:UEU-Master-20210309012
Collection ID:20210309012


Source :
Master Theses Of Hospital Administration

Relation Collection:
Fakultas Ilmu-Ilmu Kesehatan

Coverage :
Civitas Akademika Universitas Esa Unggul

Rights :
@2024 Perpustakaan Universitas Esa Unggul


Publication URL :
https://digilib.esaunggul.ac.id/efektifitas-digital-marketing-terhadap-niat-kunjungan-ulang-rawat-jalan-rsud-brebes-34134.html




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  1.  UEU-Master-34134-COVER.Image.Marked.pdf - 396 KB
  2.  UEU-Master-34134-HALAMAN PENGESAHAN.Image.Marked.pdf - 522 KB
  3.  UEU-Master-34134-HALAMAN PERSETUJUAN.Image.Marked.pdf - 535 KB
  4.  UEU-Master-34134-HALAMAN PERNYATAAN.Image.Marked.pdf - 555 KB
  5.  UEU-Master-34134-ABSTRAK.Image.Marked.pdf - 374 KB
  6.  UEU-Master-34134-KATA PENGANTAR.Image.Marked.pdf - 484 KB
  7.  UEU-Master-34134-DAFTAR ISI.Image.Marked.pdf - 235 KB
  8.  UEU-Master-34134-DAFTAR PUSTAKA.Image.Marked.pdf - 612 KB
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  10.  UEU-Master-34134-BAB1.Image.Marked.pdf - 534 KB

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  3. UEU-Master-34134-BAB4.Image.Marked.pdf - 3371 KB
  4. UEU-Master-34134-BAB5.Image.Marked.pdf - 516 KB

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Evidence , Marketing , Niat , People , Physical , Physical Evidence , Process , Promosi



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