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UEU » Undergraduate Theses » Public Relation
Posted by [email protected] at 29/08/2013 14:35:15 • 1604 Views
KUALITAS LAYANAN INFORMASI DAN LOYALITAS
NASABAH PT.BANK BUKOPIN PUSATCreated by :
CORRY SIAGIAN ( 200552026 )
| Subject: | KUALITAS LAYANAN INFORMASI DAN LOYALITAS
NASABAH | | Alt. Subject : | KUALITAS LAYANAN INFORMASI DAN LOYALITAS
NASABAH | | Keyword: | KUALITAS LAYANAN
INFORMASI
LOYALITAS
NASABAH
|
Description:
Karya tulis ini dimaksudkan sebagai hasil penelitian yang telah penulis lakukan di
PT. Bank Bukopin Pusat dari bulan Oktober 2009 sampai dengan November
2009, yakni menyangkut Kualitas Layanan Informasi dan Loyalitas Pelanggan
Laporan ini membahas apa yang penulis lakukan selama pene.litian, yakni melihat
langsung bagaimana layanan Informasi yang diberikan oleh petugas Customer
Service Bank Bukopin kepada pelanggan dalam menyampaikan layanan informasi
perbankan. Melalui kegiatan ini diharapkan komunikasi yang disampaikan oleh
petugas Customer Service dapat dimengerti oleh nasabah, dan dapat
mempertahankan loyalitas nasabah.
| Date Create | : | 29/08/2013 | | Type | : | Text | | Language | : | Indonesian | | Identifier | : | UEU-Undergraduate-200552026 | | Collection ID | : | 200552026 |
Coverage :
Sivitas Akademika Universitas Esa Unggul
Rights :
Copyright @2013 by UEU Library. This publication is protected by copyright and per obtained from the UEU Library prior to any prohibited reproduction, storage in a re transmission in any form or by any means, electronic, mechanical, photocopying, reco For information regarding permission(s), write to UEU Library
Publication URL :
https://digilib.esaunggul.ac.id/kualitas-layanan-informasi-dan-loyalitas-nasabah-ptbank-bukopin-pusat-376.html
[ Free Download - Free for All ]
 UEU-Undergraduate-376-ABSTRAK.pdf - 6 KB- UEU-Undergraduate-376-BAB_I.pdf - 67 KB
- UEU-Undergraduate-376-COVER.pdf - 38 KB
- UEU-Undergraduate-376-DAFTAR_ISI.pdf - 6 KB
- UEU-Undergraduate-376-DAFTAR_PUSTAKA.pdf - 53 KB
- UEU-Undergraduate-376-DAFTAR_TABEL.pdf - 5 KB
- UEU-Undergraduate-376-KATA_PENGANTAR.pdf - 7 KB
[ FullText Content - Please, register first ]
1. UEU-Undergraduate-376-BAB_II.pdf - 119 KB
2. UEU-Undergraduate-376-BAB_III.pdf - 84 KB
3. UEU-Undergraduate-376-BAB_V.pdf - 86 KB
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