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UEU » Grey Literature » Magister Manajemen
Posted by [email protected] at 23/10/2017 13:56:54  •  1387 Views


IMPACT OF SERVICE QUALITY AND CUSTOMER SATISFACTION ON CUSTOMER LOYALTY: A CASE STUDY IN A PRIVATE HOSPITAL IN INDONESIA

Created by :
Endang Ruswanti ( [email protected] )



SubjectSERVICE QUALITY
CUSTOMER SATISFACTION
Alt. Subject KUALITAS LAYANAN
KEPUASAN PELANGGAN
KeywordSERVICE QUALITY
CUSTOMER SATISFACTION
CUSTOMER LOYALTY
Date Create:23/10/2017
Type:Text
Format:PDF
Language:English
Identifier:UEU-Grey-17_0005
Collection ID:17_0005


Source :
IOSR Journal of Business and Management (IOSR-JBM), Volume 19, Issue 5

Relation Collection:
Fakultas Ekonomi Bisnis

Coverage :
Civitas Akademika Universitas Esa Unggul

Rights :
@2017 Perpustakaan Esa Unggul


Publication URL :
https://digilib.esaunggul.ac.id/impact-of-service-quality-and-customer-satisfaction-on-customer-loyalty-a-case-study-in-a-private-hospital-in-indonesia-9408.html




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CUSTOMER , CUSTOMER LOYALTY , CUSTOMER SATISFACTION , LOYALTY , QUALITY , SATISFACTION , SERVICE , SERVICE QUALITY



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