Impact of Service Quality and Customer Satisfaction on Customer Loyalty: A Case Study in a Private Hospital in Indonesia

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UEU » Grey Literature » Magister Manajemen
Posted by [email protected] at 23/10/2017 13:56:54 • 1487 Views

IMPACT OF SERVICE QUALITY AND CUSTOMER SATISFACTION ON CUSTOMER LOYALTY: A CASE STUDY IN A PRIVATE HOSPITAL IN INDONESIA

Created by :
Endang Ruswanti ( [email protected] )

Subject:	SERVICE QUALITY CUSTOMER SATISFACTION
Alt. Subject :	KUALITAS LAYANAN KEPUASAN PELANGGAN
Keyword:	SERVICE QUALITY CUSTOMER SATISFACTION CUSTOMER LOYALTY

Date Create	:	23/10/2017
Type	:	Text
Format	:	PDF
Language	:	English
Identifier	:	UEU-Grey-17_0005
Collection ID	:	17_0005

Source :
IOSR Journal of Business and Management (IOSR-JBM), Volume 19, Issue 5

Relation Collection:
Fakultas Ekonomi Bisnis

Coverage :
Civitas Akademika Universitas Esa Unggul

Rights :
@2017 Perpustakaan Esa Unggul

Publication URL :
https://digilib.esaunggul.ac.id/impact-of-service-quality-and-customer-satisfaction-on-customer-loyalty-a-case-study-in-a-private-hospital-in-indonesia-9408.html

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