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UEU » Undergraduate Theses » Public Relation
Posted by [email protected] at 06/12/2013 15:04:45 • 1395 Views
KEPUASAN PELANGGAN TERHADAP PELAYANAN
INFORMASI CALL CENTER ESIACreated by :
ASLAMY TSALATS ( 2008-52-036 )
| Subject: | KEPUASAN PELANGGAN TERHADAP PELAYANAN
INFORMASI CALL CENTER | | Alt. Subject : | KEPUASAN PELANGGAN TERHADAP PELAYANAN
INFORMASI CALL CENTER | | Keyword: | KEPUASAN PELANGGAN TERHADAP PELAYANAN
INFORMASI CALL CENTER |
Description:
Penelitian ini bertujuan untuk mengetahui sejauh mana kepuasan pelanggan
terhadap pelayanan informasi Call Center Esia. Untuk menjawab tujuan tersebut,
peneliti menggunakan pendekatan penelitian kuantitatif dengan metode deskriptif.
Alat pengumpul data melalui kuisioner dengan sampel penelitian 40 responden.
Berdasarkan hasil penelitian, dapat disimpulkan bahwa pelanggan yang telah
menggunakan layanan call center esia merasa puas dengan pelayanan informasi
yang diberikan oleh Call Center Esia.
| Date Create | : | 06/12/2013 | | Type | : | Text | | Format | : | PDF | | Language | : | Indonesian | | Identifier | : | UEU-Undergraduate-2008-52-036 | | Collection ID | : | 2008-52-036 |
Source :
Perpustakaan Esa Unggul
Relation Collection:
Universitas Esa Unggul
Coverage :
Sivitas Akademika Universitas Esa Unggul
Rights :
Copyright @2013 by UEU Library
Publication URL :
https://digilib.esaunggul.ac.id/kepuasan-pelanggan-terhadap-pelayananinformasi-call-center-esia-1155.html
[ Free Download - Free for All ]
 UEU-Undergraduate-1155-COVER.pdf - 16 KB- UEU-Undergraduate-1155-PERNYATAAN.pdf - 11 KB
- UEU-Undergraduate-1155-PERSETUJUAN.pdf - 11 KB
- UEU-Undergraduate-1155-PENGESAHAN.pdf - 11 KB
- UEU-Undergraduate-1155-KATA PENGANTAR.pdf - 31 KB
- UEU-Undergraduate-1155-ABSTRAK.pdf - 29 KB
- UEU-Undergraduate-1155-DAFTAR ISI.pdf - 31 KB
- UEU-Undergraduate-1155-DAFTAR BAGAN.pdf - 28 KB
- UEU-Undergraduate-1155-DAFTAR TABEL.pdf - 30 KB
- UEU-Undergraduate-1155-DAFTAR PUSTAKA.pdf - 24 KB
- UEU-Undergraduate-1155-BAB1.pdf - 22 KB
[ FullText Content - Please, register first ]
1. UEU-Undergraduate-1155-BAB2.pdf - 138 KB
2. UEU-Undergraduate-1155-BAB3.pdf - 70 KB
3. UEU-Undergraduate-1155-BAB4.pdf - 73 KB
4. UEU-Undergraduate-1155-BAB5.pdf - 34 KB
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