 |
UPT. PERPUSTAKAAN
Universitas Esa Unggul
Kampus Emas UEU - Jakarta Barat
|
|
Phone |
: |
021-5674223, ext 282 |
|
Fax |
: |
|
|
E-mail |
: |
[email protected] |
|
Website |
: |
http://library.esaunggul.ac.id
|
Support (Customer Service) :
|
|
[email protected] |
|
|
Welcome..guys!
|
Have a problem with your access?
Please, contact our technical support below:
|
LIVE SUPPORT
 Astrid Chrisafi
|
! ATTENTION !
To facilitate the activation process, please fill out the member application form correctly and completely
Registration activation of our members will process up to max 24 hours (confirm by email). Please wait patiently
Still Confuse?
Please read our User Guide
|
|
UEU » Undergraduate Theses » Manajemen
Posted by [email protected] at 30/07/2018 17:05:10 • 596 Views
PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP LOYALITAS MELALUI KEPUASAN KONSUMEN NAAVAGREEN NATURAL SKINCARECreated by :
DUWI LISNIYAWATI A ( 201311460 )
| Subject: | PRODUK
PELAYANAN
KONSUMEN | | Alt. Subject : | PRODUCTS
SERVICES
CONSUMERS | | Keyword: | kualitas produk
kualitas pelayanan
loyalitas
kepuasan konsumen |
Description:
Penelitian ini bertujuan untuk mengetahui pengaruh kualitas produk dan kualitas pelayanan terhadap loyalitas melalui kepuasan konsumen Naavagreen Natural Skin Care. Populasi dalam penelitian ini berjumlah 15.000 orang dengan menggunakan cara yang diambil adalah metode Slovin sehingga jumlah sampel sebanyak 100 responden.
Hasil penelitian berdasarkan analisis Path menunjukan bahwa variabel kualitas produk berpengaruh signifikan terhadap kepuasan konsumen, variabel kualitas pelayanan berpengaruh signifikan terhadap kepuasan konsumen, kualitas produk berpengaruh signifikan terhadap loyalitas konsumen, kualitas pelayanan berpengaruh signifikan terhadap loyalitas konsumen, selanjutnya kualitas produk berpengaruh secara langsung terhadap loyalitas melalui kepuasan konsumen, dan kualitas pelayanan berpengaruh secara langsung terhadap loyalitas melalui kepuasan konsumen.
| Date Create | : | 30/07/2018 | | Type | : | Text | | Format | : | PDF | | Language | : | Indonesian | | Identifier | : | UEU-Undergraduate-201311460 | | Collection ID | : | 201311460 |
Source :
Undergraduate Theses of Management
Relation Collection:
Fakultas Ekonomi dan Bisnis
Coverage :
Civitas Akademika Universitas Esa Unggul
Rights :
@perpustakaan Universitas Esa Unggul 2018
Publication URL :
https://digilib.esaunggul.ac.id/pengaruh-kualitas-produk-dan-kualitas-pelayanan-terhadap-loyalitas-melalui-kepuasan-konsumen-naavagreen-natural-skincare-11084.html
[ Free Download - Free for All ]
 UEU-Undergraduate-11084-COVER.Image.Marked.pdf - 147 KB- UEU-Undergraduate-11084-LEMBAR PENGESAHAN.Image.Marked.pdf - 553 KB
- UEU-Undergraduate-11084-LEMBAR PERSETUJUAN.Image.Marked.pdf - 546 KB
- UEU-Undergraduate-11084-ABSTRAK.Image.Marked.pdf - 269 KB
- UEU-Undergraduate-11084-KATA PENGANTAR.Image.Marked.pdf - 353 KB
- UEU-Undergraduate-11084-DAFTAR ISI.Image.Marked.pdf - 282 KB
- UEU-Undergraduate-11084-DAFTAR GAMBAR.Image.Marked.pdf - 266 KB
- UEU-Undergraduate-11084-DAFTAR TABEL.Image.Marked.pdf - 270 KB
- UEU-Undergraduate-11084-DAFTAR LAMPIRAN.Image.Marked.pdf - 266 KB
- UEU-Undergraduate-11084-DAFTAR PUSTAKA.Image.Marked.pdf - 485 KB
- UEU-Undergraduate-11084-LAMPIRAN.Image.Marked.pdf - 2061 KB
- UEU-Undergraduate-11084-BABI.Image.Marked.pdf - 410 KB
[ FullText Content - Please, register first ]
1. UEU-Undergraduate-11084-BABII.Image.Marked.pdf - 613 KB
2. UEU-Undergraduate-11084-BABIII.Image.Marked.pdf - 619 KB
3. UEU-Undergraduate-11084-BABIV.Image.Marked.pdf - 651 KB
4. UEU-Undergraduate-11084-BABV.Image.Marked.pdf - 293 KB
 10 Similar Document...
No similar subject found !
10 Related Document...
|
POLLINGBagaimana pendapat Anda tentang repository kami ?
     
 Visitors Today : 1
 Total Visitor : 1970115
Hits Today : 40201
Total Hits : 157569276
 Visitors Online: 1
Calculated since
16 May 2012
You are connected from 172.17.121.29
using Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; [email protected])
|
